Upon receiving the merchandise, you have 7 days to see if you like the item. If you are not satisfied with your purchase, you can return it to us for a refund or exchange.
Order Cancellation: You can make changes or cancel your order at any time before your order has been processed by us. If your order has already been processed, you will only be able to request a refund as according to our Refund Policy.
- Returned item must be in Original condition and packing
- A re-stocking fee of HKD 40.00 per strap / strap accessories
- A re-stocking fee of HKD 120.00 per camera bag
- Shipping fee is Non-Refundable. It will be calcuated for ALL return item transactions
- Refund will be issued to the original payment method
- Import taxes and duties are buyer's responsibility
- Refund will only be made after we have received the item
- We recommend you ship via insured post with a tracking number. We are not responsible for lost or damages during during the period
- If the item is returned outside the 30 day period upon receiving the Return Authorization, the decision to allow a return will be entirely at our discretion
- Return shipping charges are the responsibility of the customer
- Defective item will be replaced asap at our expense
- Please contact us if you choose to exchange the item
Contact us at [email protected] for Return Authorization, and for other assistance you may need from us. We conduct our business operation with ethics and common sense.
We have made every effort to display as accurately as possible the colours of our products that appear on the Web site, however, the actual product may not be identical to the colour you see in your screen.